Happy Birthday to the Father of American Protocol

George Washington

  Tuesday is George Washington’s birthday and while most things many Americans assume to be true about him are not (no, his false teeth were not made from wood and he didn’t chop down the cherry tree), there is one fact that is true: He defined the conduct of the office of the president of…

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It’s National Business Etiquette Week

A handshake logo

It is National Business Etiquette Week, a chance to enhance your personal brand by practicing polished professional manners. Here are 20 ways to celebrate: Sending someone a hand written thank-you note. Taking a colleague to lunch to say thanks for all he or she does to help you be successful. Volunteering to get the mail…

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Why Manners Matter

Employees gathering together

Evaluations are in from a presentation I made to a group of young professionals, all new to university advancement and eager to start raising money and promoting their schools. My talk was about business etiquette and included skills such as how to introduce yourself and others, shake hands, initiate and sustain conversation with strangers, and…

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Business Etiquette Week Prompts Positive Conversation

Respect written on a board

The Protocol School of Washington (www.psow.edu) has declared June 4-10 National Business Etiquette Week with a theme of “Toxic Workplaces: How to Resurrect Civility in Business.”  Bravo to them because we could all use a reminder about now. Incivility is rampant. It is an insidious poison that degrades our relationships with individuals and nations, and…

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