Why Manners Matter

Employees gathering together

Evaluations are in from a presentation I made to a group of young professionals, all new to university advancement and eager to start raising money and promoting their schools. My talk was about business etiquette and included skills such as how to introduce yourself and others, shake hands, initiate and sustain conversation with strangers, and…

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Webinar Gives Staff Confidence to Manage Mingling

August is New Year’s in higher education. By month’s end, the majority of schools are back in session and advancement teams are already involved in a tide of fall special events that entail managing mingling including football tailgating, alumni reunions, fund-raising programs, and student recruiting receptions. Hosting guests and making them feel welcome is one…

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Be A Polished Meeting Leader

Much of a meeting’s effectiveness boils down to manners (or lack of them). A well-managed meeting increases productivity and runs smoothly, largely because the meeting’s chairperson and participants know their roles. Here are some tips for chairing a meeting. The first step toward meeting success is having a clear purpose and knowing what you want…

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